Return Policy.
Packages
Cancellations made more than 48 hours before the first consultation: full refund
Cancellations made within 48 hours of the first consultation: refund minus a $100 preparation fee
The preparation fee reflects time spent reviewing client information and preparing for the consultation.
Follow-Up Appointments
More than 12 hours’ notice: full refund
Less than 12 hours’ notice: $60 cancellation fee
Rescheduling
Minimum 12 hours’ notice required
Changes within 12 hours incur a $60 fee
Late Arrival
Sessions will still end at the scheduled time
Exceptional Circumstances
If you are unable to continue due to medical or unforeseen circumstances, please contact:
Taryn@trustnutrition.co.nz or 027 485 6619
Refunds may be considered at discretion.
Related Policies
Please also refer to our Terms of Service and Privacy Policy.
Get in Touch
027 485 66 19
Taryn@trustnutrition.co.nz